Return at RM-Time
Registering a Return
Please register your return using the form below. Once we receive your request, we will send you a DPD link within 24 hours, allowing you to create a free return label.
Process
1. Enter your address after receiving the DPD link.
2. Print the return label or use the QR code.
3. Include the return recipe in the package.
4. Ship the package
Damaged or Faulty Items
Please contact our customer support at support@rm-time.de and, if possible, provide us with pictures a a video so we can offer you the best solution.